Frequently asked question

Refunds are available for damaged or defective products. Refer to our Refund Policy for details.

Orders can be cancelled within [12] hours of placement. Contact customer service for assistance.

Contact customer service within [number] days of receipt with details and a photo of the damaged product to arrange a replacement or refund.

Once your order is shipped, you will receive a tracking number via email to monitor delivery status.

We offer a variety of dairy products including cheeses, yogurts, fermented milk, and ice creams.

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